Duties and Responsibilities
Maintain frequent and uninterrupted communication with the Chief Operation Manager, and ensure that daily operational guidelines of the multi-locations are followed.
Measure and provide counsel on improving operational performances.
Supervise regular management performance of multi-locations and evaluate them routinely for growth and improvement.
Train, supervise and discipline co-workers of multi-locations on procedures and provide ongoing feedback for improvement.
Help develop policies and procedures to ensure the achievement of goals, including but not limited to excellence of customer services, facility cleanliness, and maintenance of daily practice.
Ensure that operational and training standards of multi-locations are consistently enforced and executed by co-workers.
Direct sales and marketing for all regional stores, while assisting in the design, development and application of aggressive marketing and sales strategies.
Performing work in store is required.
Ideal Candidate Competencies
Attitude: proven entrepreneur spirit of working "on-floor" spontaneously, as to motivate and propel the frontline personnel in person and to serve as the role model for co-workers
Results-Oriented: demonstrates the ability to consistently perform optimal business results by meeting deadlines and achieving pre-determined goals
Communication: effectively conveys necessary information and ideas in concise and meaningful exchanges through verbal and written communications
Teamwork/Collaboration: effectively develops healthy relationships with co-workers and encourages idea-sharing that assists in accomplishing goals
Initiative: proactively seeking opportunities to work outside of job scope to assist various business departments and demonstrates the ability to always go beyond what is required to achieve goals
Personal Adaptability: demonstrates the ability to welcome and embrace changes and effectively adjusts to newly altered environment within the business
Expectation of Successful Candidate
5+ years of managerial experience within the food & beverage industry
2+ years of multi-unit managerial experience within the food & beverage industry
Comfortable with working 6 days a week
Language proficiency in English, with strong oral and written communication skills, ability to speak other languages is a strong asset
Strong multitasking skills and the ability to perform tasks effectively under pressure
Exceptional customer service skills and demonstrate strong communication and high level of organizational capabilities
Ability to implement RFBT's policies and procedures effectively
Must have your own vehicle, and must travel all over the Pennsylvania region
Must be hands-on and work in store operations
